
Office Hours
Mon through Fri 9am - 5pm
Evenings and Weekends
available by appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Josh Ellis
Josh Ellis Insurance Agcy Inc
Office Hours
Mon through Fri 9am - 5pm
Evenings and Weekends
available by appointment
Address
Knoxville, TN 37934-3842
Close to First Baptist Church Concord, across the street from Ingles Gas Station on Kingston Pike.
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
Mon through Fri 9am - 5pm
Evenings and Weekends
available by appointment
Address
Knoxville, TN 37934-3842
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Office Info
Office Info
Office Hours
Mon through Fri 9am - 5pm
Evenings and Weekends
available by appointment
Address
Knoxville, TN 37934-3842
Simple Insights®
DIY home improvement or hire a pro?
DIY home improvement or hire a pro?
Before jumping into a home improvement project, weigh the pros and cons of a DIY approach vs. hiring a professional contractor.
Use less gas with these fuel efficiency tips
Use less gas with these fuel efficiency tips
You can improve fuel efficiency and save money at the pump with these simple driving tips.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Social Media
Viewing team member 1 of 6

Kim Bertolo
Office Manager
License #1010813
Viewing team member 2 of 6

Shaun Brooker
Account Manager
License #3001127019
Viewing team member 3 of 6

Alexis Chapman
Marketing Manager
Alexis is an indispensable member of our team, taking charge of all our marketing efforts with remarkable skill and creativity. She not only excels in crafting compelling campaigns but also thrives on building genuine connections with others. Her enthusiasm for her work is truly infectious, and her deep empathy for people shines through in everything she does. Alexis has a natural talent for relationship building, effortlessly understanding the needs and desires of those around her. She approaches each interaction with authentic care, making her a trusted partner for both customers and colleagues alike. Outside of her professional endeavors, Alexis enjoys shopping and also dedicates her time to attending church, where her faith plays a significant role in her life. Additionally, she has a strong commitment to volunteering, finding joy and fulfillment in giving back to her community. Alexis treasures quality time with her family and friends, often spending her afternoons savoring lattes at cozy coffee shops. Her ability to balance work and personal life exemplifies her vibrant spirit and dedication to fostering connections, both in and out of the office.
Viewing team member 4 of 6

Ashley Hales
Insurance Account Representative
License #3003393619
Ashley Hales is a valued member of our team! Originally from Chicago, she has embraced life in Tennessee for the past three and a half years and continues to love it. Outside of work, Ashley enjoys sipping iced coffee, staying active through workouts, and spending time at the beach. Her favorite color is blue, which reflects her vibrant and friendly personality. We are so glad to have Ashley as part of our team!
Viewing team member 5 of 6

Carlos De Santiago
Personal Account Representative
License #3003581317
Carlos recently relocated from San Antonio, Texas, bringing with him a strong background in financial services and a passion for helping others build secure financial future. A proud graduate of Liberty University with a degree in Finance, Carlos is deeply committed to personal and professional growth. Beyond his career, Carlos has been a Black Belt in Brazilian Jiu Jitsu for over a decade, a discipline that reflects his dedication, resilience, and strategic mindset. His journey is guided by a core belief in the power of Faith, Family, Fitness, and Finances—the “F words,” as he calls them, that truly matter. Whether on the mat, in the office, or at home, Carlos walks a path grounded in purpose and principle.
Viewing team member 6 of 6

Shelby Wells
License #3003117357
Shelby holds a property and casualty insurance license and has one year of experience in commercial insurance. With several years of customer service experience, she brings a strong commitment to customer satisfaction. Outside of her professional endeavors, Shelby enjoys crocheting, baking sourdough bread, and listening to music. She is deeply passionate about mission work, having traveled to Nicaragua multiple times, and volunteers during the holiday season with Mission of Hope to provide toys for children in need. Shelby is also a devoted pet owner, caring for her beloved dogs, Ellie, Lexi, and Molly.